Legal
Data Deletion Request
Effective date: June 28, 2026
Flex Go does not require an account. The only data tied to you is keyed to an anonymous device identifier (Android ID). You can request deletion of that data at any time.
What we store
- payment_track — your anonymous device ID, subscription/trial status, next-billing date, referral code, and referral links.
- chats — any in-app support messages you sent and the optional display name you chose.
Your filters and app settings are stored only on your device and are removed when you uninstall the app — we never receive them.
Delete your data
Email support@flexgo.app from any address with the subject “Data Deletion Request.” To help us locate your record, include your device ID if you have it.
Find your device ID: open Android Settings → About phone → Status, or contact us through in-app Support and we’ll look it up for you.
What happens next
- We delete your payment_track and chats records from our database within 30 days.
- You’ll receive an email confirmation once it’s done.
- Deleting this data does not cancel a paid subscription — manage or cancel that in Google Play.
- Uninstalling the app removes all locally stored settings from your device.