Legal

Privacy Policy

Effective date: June 28, 2026

Overview

Flex Go (“we”, “the app”) helps delivery drivers automatically find and accept delivery blocks that match their filters. This policy explains what we collect, why, and your choices. We do not require an account, and we never collect your delivery-platform login, password, or personal messages.

Accessibility data is never collected. Flex Go uses the Accessibility Service only to read on-screen block details and tap Schedule. That content is processed on your device and is never stored or transmitted.

Accessibility Service

Flex Go uses Android’s Accessibility Service solely to automate delivery work on your behalf: it reads the on-screen block information (such as station, time, pay, and date) shown in the delivery app and taps the Schedule button when a block matches your filters. The Accessibility Service is not used to collect, store, or transmit the content it reads, and it never accesses passwords, personal messages, contacts, or location data.

Information We Collect

Device identifier (Android ID): used as an anonymous key to manage your subscription, free-trial period, and referral status. It is not linked to your name or contact details.
Subscription & trial data: purchase state and next-billing/trial-end dates, stored to grant access.
Referral data: your referral code and, if you redeem one, a reference to the device that referred you, used only to apply referral rewards.
Support messages: if you use in-app support, the messages you send and an optional display name you choose are stored so our team can respond.
On-device settings: your filters and preferences are stored locally on your device.

How We Use Information

To provide automation, manage your subscription and free trial, and apply referral rewards.
To respond to your support requests.
To operate, maintain, and improve the app.

We do not sell your data and do not use it for advertising.

Third-Party Services

Google Firebase (Firestore): stores subscription, referral, and support data keyed to your device identifier.
Google Play Billing: processes subscription purchases. We do not receive or store your payment-card details.

Data Retention

We retain subscription, referral, and support records for as long as needed to provide the service. You can request deletion at any time (see below).

Your Choices & Rights

Disable the Accessibility Service or overlay permission at any time in Android Settings.
Manage or cancel your subscription in Google Play.
Request access to or deletion of your data — see Data Deletion.

Children

Flex Go is not directed to children under 13 and we do not knowingly collect their data.

Changes

We may update this policy; material changes will be posted on this page with a new effective date.

Contact

Questions or data requests: support@flexgo.app